Hello Dallys!
We're deeply sorry to hear that you haven't had the experience you expected with the Vagiyoga app, and we understand how frustrating it can be when your connection isn't working as expected. We're contacting you immediately to schedule a support call.
At Zenzsual, we strive to offer quality products and want to make sure you can enjoy their benefits to the fullest.
It's important to mention that Vagiyoga was initially developed with an app. However, using the app isn't conducive to training for most women, as it's very demanding and can lead to frustration. Furthermore, manual use offers additional benefits not achieved with the app.
When Vagiyoga is used manually, it emits a vibration during contraction, which, in addition to providing biofeedback, stimulates the contraction of involuntary fibers and helps strengthen severely atrophied muscles. Therefore, for women who are just starting out and want to achieve a good contraction, the manual mode is the best option.
Don't worry, our devices come with a 1-year warranty, so if your Vagiyoga is experiencing any issues, we can resolve them. Again, we're contacting you to provide the best support and ensure you get the most out of your device.
We sincerely appreciate your patience and trust. We want you to enjoy the full benefits of Vagiyoga, and we're here to support you throughout this process.
A big hug!
Team Zenzsual